Key Account Manager (B2C)

TL;DR

Key Account Manager (B2C): Managing and developing relationships with direct and hybrid customers to drive revenue and profitability with an accent on supply planning, demand forecasting, and commercial strategy. Focus on optimizing partner assortments, managing inventory levels, and leading product launch executions.

Location: Based in Brussels, Belgium, with mandatory weekly travel to Utrecht, Netherlands

Company

hirify.global is a global leader in design and connected devices, focusing on peripherals and software to empower collaboration and play.

What you will do

• Develop and maintain strong business relationships with direct and hybrid customers to achieve revenue and profitability targets.
• Lead the implementation of supply planning, demand planning, order promising, and CPFR processes.
• Own and drive the demand process in collaboration with Category and Marketing Managers to ensure optimal inventory levels.
• Optimize product assortments at partners and plan product launch executions.
• Manage backlogs and address potential commercial risks and opportunities.
• Define business requirements by analyzing current process gaps with key stakeholders.

Requirements

• Native proficiency in Dutch and/or French and fluency in English.
• At least 3 years of commercial experience, specifically in Account Management within consumer electronics or FMCG.
• Proven track record in planning, execution, and managing multiple brands and customers simultaneously.
• Strong analytical skills and advanced proficiency in Microsoft Excel or Google Sheets.
• Outstanding presentation and communication skills to build rapport with partners.

Culture & Benefits

• Hybrid work model providing flexibility between remote work and on-premises collaboration.
• Inclusive and diverse global environment that values authenticity and equality.
• Comprehensive and competitive benefits packages tailored to support physical, financial, and emotional wellbeing.
• Culture of empowerment, encouraging employees to be open, hungry, and humble.