Solutions Consultant
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Solutions Consultant (SaaS): Partner with strategic account managers to help prospects and customers evaluate and implement products, with an accent on building value-driven demo strategies, designing project plans, and supporting customer migrations from existing audit/accounting platforms. Focus on coordinating cross-functional stakeholders, keeping evaluations and implementations on track, and translating stakeholder needs into scalable delivery processes.
Company
builds SaaS software for accounting firms, corporations, and governments, supporting audits, financial reporting, and financial data analytics.
What you will be doing
- Help prospects and customers evaluate and implement products alongside Strategic Account Managers.
- Work with customers on evaluation and implementation journeys, identify needs (e.g., communications, change management, training, champion/support strategy), and develop project plans.
- Create and maintain value-driven product demo strategies and related assets.
- Support customer evaluations and implementations by providing tools/process/resources and ensuring timelines and tasks stay on track.
- Assist with customer migration strategies from existing audit/accounting platforms to cloud solutions.
- Coordinate internally to resolve customer issues (e.g., access, licenses, account maintenance, escalations) and maintain product knowledge resources for the Solutions Consulting team.
Requirements
- At least 4 years of experience in an Audit/Accounting/Professional Services firm performing External Audit or Assurance, or at least 5 years in a customer-facing role (e.g., customer success, account management, implementation, product, or project management) in a SaaS company serving the accounting profession.
- Excellent written and oral communication and presentation skills.
- Ability to understand and interpret stakeholder needs and communicate effectively with different stakeholders.
- Strong organization skills with experience tracking and managing multiple deliverables and tasks.
- Resourceful self-starter who can solve problems in a fast-paced environment.
- Sound understanding of technology in the audit and accountancy sector (or strong enthusiasm to learn).
Nice to have
- Chartered Accountant (or equivalent) with 5+ years of external audit experience, ideally with hands-on use of .
- Background in audit innovation, training, or tech adoption within a firm.
- Strong understanding of financial processes, project/product management, and CRM tools (e.g., Salesforce).
- Experience collaborating with product, marketing, or sales teams.
Culture & Benefits
- Flexible work options with remote opportunities and generous time-off policies.
- Collaborative, inclusive culture with knowledge sharing and idea sharing.
- Competitive compensation and comprehensive benefits.
- Recognition programs, performance bonuses, and career growth opportunities.
- Opportunities to work on international projects with a diverse global team.
Hiring process
- Application review and assessment by the recruitment team (AI tools may be used to support parts of the process).
- Interviews and final hiring decision made by humans.
- Background check via Certn.co for successful candidates (with exclusions for candidates residing in the Netherlands and Germany).
Location: Remote role available to applicants residing and eligible to work in the UK; travel to various UK or international offices may be required based on client needs.
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