Strategic Account Manager (Fintech)

TL;DR

Strategic Account Manager (Fintech): Managing commercial relationships and strategic growth for complex financial institutions with an accent on compliance technology and unified controls frameworks. Focus on driving renewals, expansion, and executive-level engagement to ensure long-term platform value and client success.

Location: Must be based in Dubai (Hybrid)

Company

hirify.global is a data operating platform that organizes enterprise data into actionable information to manage risk, compliance, and business growth for global organizations.

What you will do

• Own the full commercial lifecycle, including renewals, expansion, and churn mitigation for a portfolio of financial institutions.
• Lead executive business reviews to discuss compliance posture, regulatory risk, and platform value.
• Drive inbound expansion deals independently in collaboration with Account Executives.
• Assess account health and risk by analyzing adoption data and stakeholder signals.
• Manage complex escalations and ensure internal teams deliver on client commitments.
• Translate technical and operational updates into actionable insights for client stakeholders.

Requirements

• Deep knowledge of enterprise compliance technology, including communications and trade surveillance.
• Understanding of regulatory environments in global banking, hedge funds, and asset management.
• Experience in multi-stakeholder account management within highly regulated financial institutions.
• Proven track record in commercial lifecycle management for enterprise SaaS.
• Strong ability to manage escalations and operational accountability independently.
• Must be based in or able to work from the Dubai office.

Culture & Benefits

• Global mission with a passionate community of innovators.
• Highly competitive compensation package.
• Fully covered health insurance for employees and their families.
• Generous time-off policy and flexible work schedule.
• High-impact environment with significant learning potential.

Hiring process

• Initial exploration of core factors including salary, location, and values alignment.
• Deep dive into technical and behavioral competencies.
• Practical work task simulation activity followed by a group discussion.
• Final interviews with senior leadership.