Sales Operations Manager (AI)

Location: Santa Monica, California, United States

Company

hirify.global provides a unified ticketing and e-commerce platform for large-scale events, music venues, sports properties, and live entertainment brands across 40 countries.

What you will do

• Own and optimize the revenue technology stack, including CRM, reporting, forecasting, enablement, and business intelligence tools.
• Design AI-driven workflow automations for lead routing, follow-ups, renewals, and sales productivity.
• Partner with Sales, Finance, and Leadership on forecasting models, quota and attainment analysis, and compensation tracking.
• Build dashboards and executive-ready insights covering funnel health, representative performance, win/loss drivers, expansion revenue, and market opportunity.
• Eliminate bottlenecks across lead handoffs, contracting, renewals, post-sale transitions, and complex enterprise deal operations.
• Own sales onboarding and enablement infrastructure while creating AI-driven systems for lead generation and deal opportunities by vertical and geography.

Requirements

• Bachelor’s degree in Business, Economics, Engineering, or a related field; an MBA is preferred.
• 3–5 years of experience in sales operations, revenue operations, or go-to-market strategy at a high-growth technology or SaaS company.
• Deep CRM proficiency, specifically with HubSpot, and experience with business intelligence tools.
• Familiarity and proficiency with revenue automation and modern AI sales tools.
• Ability to work as a systems thinker, manage deal desk operations, and present insights to C-suite stakeholders.

Culture & Benefits

• Paid health benefits with no premiums, plus dental, vision, and life plans.
• Open vacation, paid holidays, and birthdays off.
• 401(k) with a 50% match up to 3%.
• Paid equipment, education stipend, and parental leave.
• Team offsites, events, and live-event ticket access.