Sales Operations Manager (SaaS)

TL;DR

Sales Operations Manager (SaaS): Managing the operational backbone of the go-to-market engine with an accent on revenue strategy, data reporting systems, and AI-driven workflow automation. Focus on building scalable infrastructure, optimizing the revenue tech stack, and delivering executive-ready insights to drive global growth.

Location: Santa Monica, CA (hirify.global HQ)

Salary: $90,000 - $110,000 per year

Company

A fan-focused unified commerce platform transforming the ticketing experience for large-scale events, music venues, and sports properties.

What you will do

• Optimize the revenue tech stack (CRM, BI, forecasting) to ensure data cleanliness and real-time pipeline visibility.
• Deploy AI-driven workflow automations for lead routing, follow-ups, and renewals to increase rep productivity.
• Build forecasting models, quota attainment analysis, and compensation plan tracking in partnership with Finance and Leadership.
• Develop dashboards to analyze funnel health, rep performance, and win/loss drivers.
• Manage deal operations for complex enterprise and cross-border deals, including pricing governance and approvals.
• Own sales onboarding operations and enablement infrastructure to accelerate representative ramping.

Requirements

• Bachelor's degree in Business, Economics, Engineering, or a related field.
• 3–5 years of experience in sales operations, revenue operations, or GTM strategy within a high-growth tech or SaaS company.
• Deep proficiency with HubSpot CRM and BI tooling.
• Experience with revenue automation and modern AI sales tools.

Culture & Benefits

• Comprehensive health benefits with $0 premiums, including dental, vision, and life plans.
• Financial security with 401k (50% match up to 3%).
• Work-life balance via open vacation, paid holidays, and birthdays off.
• Professional growth through an education stipend.
• Additional perks including paid equipment, parental leave, and team offsites.