Senior Sales Operations Analyst (Software)

TL;DR

Senior Sales Operations Analyst (Revenue Operations): Managing and optimizing global revenue operations across direct, indirect, and online channels with an accent on CRM instrumentation, pipeline velocity, and sales productivity. Focus on designing scalable processes for pricing, commissions, and data quality to drive net customer retention.

Location: Remote in EMEA or Americas regions

Company

hirify.global is a leading provider of open source software and the company behind Ubuntu, focusing on public cloud, AI, and IoT markets.

What you will do

• Deliver precise and scalable revenue operations for direct, indirect, and online sales channels.
• Lead and develop a team of revenue operations analysts, providing operational support and enablement to sales teams.
• Drive Sales Engagement, CRM, CPQ, and commissions processes to improve overall effectiveness.
• Instrument and report on key metrics including pipeline velocity, sales productivity, and renewals.
• Collaborate with commercial systems engineering to automate sales technology and improve business systems integration.
• Oversee the commercial review process and manage the commission plan, including goal setting and payouts.

Requirements

• Experience in a leadership Revenue Operations role driving direct and channel partnership effectiveness.
• Strong analytical approach with a proven track record of using CRM and RevOps technology platforms.
• Undergraduate degree in STEM or Economics.
• Professional written and spoken English.
• Must be based remotely in the EMEA or Americas regions.
• Ability to travel internationally up to four times a year for company events.

Nice to have

• Experience in a technology subscription-based business.
• Experience managing remote teams across multiple time zones in a global, multicultural organization.
• Proven experience in mentoring and coaching team members on technical and soft skills.

Culture & Benefits

• Distributed work environment with twice-yearly in-person team sprints.
• Personal learning and development budget of USD 2,000 per year.
• Performance-driven annual bonus or commission and annual compensation reviews.
• Standard benefits including annual holiday leave, maternity, and paternity leave.
• Travel perks such as Priority Pass and upgrades for long-haul company events.