Sales Operations & Client Success Coordinator (AI/SaaS)

Location: Remote from LATAM or the Philippines; work schedule aligned with EST, 9:00 AM–6:00 PM, Monday–Friday.

Company

hirify.global connects high-performing candidates with startups in the US and EU; the client is an early-stage, founder-led AI-powered sales technology company serving the catering and events industry.

What you will do

• Source approximately 1,000 B2B leads per week using AI-powered tools, APIs, and multiple data sources.
• Build lead lists, populate cold email campaigns, manage inbound replies, and follow up with outstanding leads.
• Set up domains, inboxes, and campaign infrastructure for new client accounts.
• Monitor email deliverability and replenish or flag inboxes with delivery rates below 50%.
• Introduce warm leads to clients and coordinate campaign messaging, target audiences, and parameters.
• Identify workflow gaps, test new AI tools and lead sources, and implement operational improvements.

Requirements

• 2–5 years of experience in sales operations, revenue operations, outbound campaign operations, or go-to-market operations.
• Hands-on experience with AI tooling beyond chat interfaces, including Claude Code, Cowork, or Codex, APIs, and MCP.
• Experience sourcing and enriching B2B leads at volume with Clay, Apollo, Deepline, ZoomInfo, or equivalent platforms.
• Experience running cold email campaigns and managing replies using Instantly, Email Bison, Lemlist, Smartlead, or similar platforms.
• Experience setting up outbound email infrastructure, including domain purchasing, inbox provisioning, and deliverability monitoring.
• C1+ English is required for written prospect- and client-facing communication; experience owning processes in an early-stage or founder-led environment is also required.

Nice to have

• Experience at a productized outbound or lead generation agency managing multiple client accounts.
• Go-to-Market Engineer or operational generalist experience.
• Experience with Zapier, Make, or n8n.
• Exposure to catering, events, hospitality, or restaurant technology.

Culture & Benefits

• Fully remote work with international collaboration and networking.
• Competitive salary based on experience and skills.
• Paid time off according to company policy.
• HMO health coverage after three months for full-time employees based in the Philippines.
• Mentorship from international industry experts and ongoing learning resources.
• Recognition for maintaining CRM hygiene and submitting reports on time.

Hiring process

• Application and screening.
• Skills assessment and Topgrading interview.
• Client interview, job offer, and client onboarding.