Operations Specialist (Investment)

Operations Specialist

Company

Syndicate One

Conditions

6 days ago Hanoi, Hanoi, Vietnam Hybrid Full Time Operations Jobs by Syndicate One

Syndicate One Syndicate One is an international, network-driven investment firm backing Belgian early-stage technology startups. It provides seed capital, operational expertise, mentorship, connections, and ecosystem initiatives to help ambitious founders scale globally. Distributed About Syndicate One Syndicate One invests in high-potential Belgium-based and Belgian-founded early-stage tech startups through funds backed by startup founders, operators, professional investors, institutions, and entrepreneurial families. Its offering combines seed capital with hands-on advice, international network access, mentorship, tools, events, workshops, research reports, and startup financing resources such as the Syndicate One Convertible. The organization focuses on supporting Belgian founders and strengthening the broader Belgian technology ecosystem. View jobs by Syndicate One

Skills

Account Monitoring Automation Customer Service Data Accuracy Data Integrity English Operations Partner Support Process Optimization Product Lifecycle Quality Assurance Reporting

About the Role

You will perform quality checks, oversee the product lifecycle, and support partners with high-quality execution and data-discrepancy resolution. You will monitor account performance, maintain product-performance reports, manage schedules, and coordinate process improvements that increase automation and efficiency.

Requirements

• Bachelor's degree or relevant experience.
• Proficiency in written and verbal English.
• Ability to learn new software tools.
• Attention to detail in data handling and reporting.
• Communication skills for teamwork and client interactions.
• Ability to multitask and prioritize in a fast-paced environment.
• Commitment to customer service.
• Ability to work independently.
• Ability to collaborate across teams.

Responsibilities

• Perform final quality checks and oversee the full product lifecycle.
• Provide operational support to partners and resolve data discrepancies.
• Monitor account performance and manage complex schedules.
• Ensure data accuracy and integrity across the system.
• Maintain analytical reports on product performance.
• Coordinate cross-functional process improvements to enhance automation and efficiency.

Benefits

• Hybrid work arrangement with one day per week in the Hanoi office.
• 20 days of annual leave plus Vietnamese bank holidays.
• Access to LinkedIn Learning.
• Access to Calm.
• Six weeks of remote work per year.
• Generous parental leave.

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