Solutions Engineering Manager

TL;DR

Solutions Engineering Manager (Observability): Lead a pre-sales Solutions Engineering team in the UK & Ireland, driving technical pre-sales strategy for the hirify.global Core & Observability portfolio with an accent on SaaS and Self-Hosted solution positioning. Focus on managing SE/SA execution across the sales cycle, coaching technical talent, and delivering value-based discovery, demos, and Proof of Concept/Proof of Value engagements.

Company

hirify.global provides simple, powerful, and secure solutions that help customers accelerate business transformation.

What you will do

• Manage, coach, and develop Solutions Engineers and Solutions Architects, including hiring, onboarding, and career conversations.
• Partner with Sales Directors and Account Executives to drive the technical pre-sales process from discovery and solution design through proposals, demos, and presentations.
• Own Observability portfolio leadership for UKI, covering network, application, and infrastructure monitoring across SaaS and Self-Hosted deployments.
• Allocate SE resources effectively across sales pursuits and optimize operational metrics (response times, POC volume, pipeline coverage, win-rate contribution).
• Collaborate with Product Management, Product Marketing, Engineering, and Customer Success to align solutions with market needs and convey field feedback.
• Drive enablement and best practices: deep discovery, value-based selling, customer advocacy, and training/certifications (SCP/SCSA).

Requirements

• Location: UK Remote and lead the team for the UK & Ireland (UKI) region.
• 5+ years of experience in technical pre-sales, solutions engineering, solutions architecture, or technology consulting.
• 3+ years of experience managing or leading a team of pre-sales or solutions engineers (ideally in a B2B software vendor or systems integrator environment).
• Strong technical background in Observability/monitoring/IT operations, including network, application, and infrastructure monitoring; cloud experience with AWS and/or Azure and hybrid/SaaS architectures is highly desirable.
• Fluent English with exceptional communication and presentation skills for technical and non-technical audiences.
• Proven ability to collaborate with sales to win new business and achieve revenue targets; demonstrated ability to hire, develop, and retain technical talent.

Culture & Benefits

• People-first culture focused on accountability, empathy, and collaboration.
• High-trust, inclusive environment where team members can take ownership and share ideas.
• Investment in enablement through training, knowledge-sharing, and certifications (SCP/SCSA).
• Emphasis on deep discovery, value-based selling, and customer advocacy.

Hiring process

• Interviews to assess leadership, technical pre-sales/observability expertise, and collaboration with sales.
• Evaluation of communication and ability to lead executive-level customer conversations and technical workshops.