Senior Digital Product Manager (Web & App)

Location: Hybrid role based in London, UK, at hirify.global's Charterhouse Street office, with travel to other sites when required.

Salary: Competitive salary.

Company

hirify.global is an energy company focused on customer-facing digital experiences and services.

What you will do

• Lead strategy, discovery, delivery, and optimization for website and app experiences.
• Drive retention, lifetime value, engagement, adoption, and operational efficiency outcomes.
• Design and evaluate A/B and multivariate experiments using statistical significance.
• Translate business needs into epics, user stories, and priorities for engineering teams.
• Collaborate with Design, Engineering, Marketing, Operations, Compliance, and GTM stakeholders.
• Facilitate workshops and use analytics and performance data to identify and solve customer pain points.

Requirements

• 5+ years of experience delivering successful B2C web or mobile products.
• Experience with EV, IoT, or energy management products.
• Strong knowledge of analytics tools such as GA4, Looker, Mixpanel, or Glassbox.
• Technical fluency in APIs, mobile deployments, engineering constraints, and dependencies.
• Experience with agile product delivery, Jira, Confluence, and modern product management practices.
• Ability to manage stakeholders and priorities across Commercial, Operations, and Compliance teams.

Nice to have

• Experience in utilities, energy, or another highly regulated sector.
• Knowledge of competitors such as Hugo, Loop, or Octopus.
• Experience with self-service optimization, accessibility, inclusive design, workshops, or design sprints.
• Interest in consumer AI use cases or AI-enabled workflow improvements.

Culture & Benefits

• 12-month fixed-term contract with a hybrid and family-friendly working policy.
• 26 days of annual leave plus bank holidays, pension, life cover, bonus opportunities, and flexible benefits.
• Parental leave and support including Fertility Friendly and Menopause Friendly accreditation.
• Inclusive workplace with disability support and guaranteed interviews for eligible disabled applicants.
• Development programmes, inclusive talent networks, and opportunities for professional growth.
• Successful candidates must complete a basic DBS check.