Demand Generation Operations Manager (AI)

TL;DR

Demand Generation Operations Manager (AI): Driving operational excellence across Demand Generation for the Americas with an accent on data quality, pipeline outcomes, and cross-functional alignment. Focus on optimizing marketing and sales performance through CRM and automation platforms to scale AI-powered customer experience solutions.

Location: Must be based in Brazil

Company

hirify.global is a global leader in AI-powered experience orchestration, connecting people, systems, and data to help over 8,000 organizations deliver personalized customer experiences.

What you will do

• Manage weekly and monthly operating cadences with regional marketing, Sales Operations, and BDR teams.
• Drive alignment across Americas stakeholders to improve pipeline generation, engagement, and conversion.
• Partner with regional marketing leadership to support strategic initiatives, QBRs, and regional planning.
• Monitor and improve account, contact, and lead data flows to enhance data quality.
• Assist in BDR target tracking and performance reporting to ensure visibility into key metrics.
• Identify operational inefficiencies and collaborate with global teams to improve campaign execution speed.

Requirements

• 5+ years of experience in B2B Demand Generation, Marketing Operations, or Sales Operations.
• Fluency in Spanish and/or Portuguese, with professional working proficiency in English.
• Strong familiarity with CRM, Marketing Automation, ABM, and Sales Engagement platforms.
• Proven ability to work cross-functionally in a matrixed, global organization.
• Strong analytical skills with the ability to interpret data and provide actionable insights.
• Understanding of Demand Generation and sales funnel processes.

Nice to have

• Experience with BI tools such as Tableau or similar reporting solutions.
• Ability to manage multiple priorities and adapt in a fast-changing environment.

Culture & Benefits

• Flexible-first culture designed to support work-life balance.
• Opportunities for growth in the AI era through mentorship and leadership development.
• Benefits include paid volunteer time, August Free Fridays, and well-being resources.
• Global recognition as a Great Place to Work certified organization.

Hiring process

• Application review by the Talent Acquisition team.
• Zoom interview with a Talent Acquisition Partner.
• Interviews with the hiring manager and team members (maximum of five interviews).