Inside Sales Representative (Berlin, Germany)

Location: Berlin, Germany; full-time role held from the Berlin hub, with in-person onboarding required.

Company

Figma develops a collaborative design platform for brainstorming, prototyping, translating designs into code, and real-time teamwork.

What you will do

• Communicate with existing customer accounts by email, Zoom, and Ironclad about Figma’s platform and pricing.
• Close inbound subscription expansion requests, including product and license additions, new instances, and Enterprise Plan upgrades.
• Manage inbound billing requests, including renewals and payment-term or payment-method changes.
• Close targeted outbound account renewals and qualify and route inbound sales requests.
• Partner with Marketing on proactive campaigns to maximize expansion and retention across Figma products.

Requirements

• Desire to build a career in Sales, ultimately progressing toward Senior Inside Sales Representative and Account Executive roles.
• Strong technical aptitude and ability to learn new products, processes, and policies.
• Ability to collaborate across Sales, Support, Billing, and Marketing.
• Curiosity, commitment to ongoing learning, adaptability, comfort with frequent change, and strong motivation to exceed goals.
• Fluent English and German.

Nice to have

• B2B SaaS experience.
• Customer-facing Sales or Support experience.

Culture & Benefits

• Growth-oriented environment focused on learning and skill development.
• Opportunity to help shape the strategy of a new sales function as a founding team member.
• Inclusive workplace supporting diversity and equal employment opportunities.
• Reasonable accommodations are available throughout the application, interview, and employment process.
• Video interviews require cameras to remain on.

Hiring process

• Video interviews require candidates to keep their cameras on.
• Successful candidates must attend in-person onboarding.
• Applications are limited to five within any rolling 30-day period, with restrictions on reapplying to an active or recently rejected application.