обновлено 1 месяц назад
Business Support Officer
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Business Support Officer (Banking Operations): Providing legal, administrative, commercial, and customer support for banking clients across account management, mortgages, and KYC analysis with an accent on customer communication and operational accuracy. Focus on improving business processes, solving customer issues across multiple channels, and supporting seamless collaboration between departments.
Location: Flanders, Brussels, Belgium
Company
Digital solutions and technology consulting provider supporting clients with consulting, digital services, software development, and operational process optimisation.
What you will do
- Provide legal, administrative, and commercial support to banking clients.
- Deliver customer service through phone, email, chat, social media, and other channels.
- Support business areas including mortgages, account management, and KYC analysis.
- Improve internal business processes and customer communication.
- Collaborate with multiple departments to ensure smooth daily operations.
Requirements
- Bachelor’s degree or relevant equivalent.
- Entry-level profile to 3 years of relevant experience.
- Experience with Microsoft Office tools.
- Dutch and French are required.
Culture & Benefits
- Collaborative environment with coaching and clear learning paths.
- Access to the Sopra Steria Academy and more than 250 digital training sessions.
- Flexible working arrangement with local and international opportunities.
- Benefits including mobility options, company car, insurance, meal vouchers, and eco-cheques.
- Opportunities to participate in team events.
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