Professional Services Sales Director (SaaS)

TL;DR

Professional Services Sales Director (SaaS): Driving services sales and customer success across the Benelux region with an accent on consultative, value-led engagement and complex deal shaping. Focus on influencing C-suite stakeholders, articulating the vision for AI in CX, and delivering sustainable business growth through strategic account planning.

Location: Must be based in the Netherlands (remote, with travel across Benelux and to the Amsterdam office).

Company

hirify.global is a global leader in AI-powered experience orchestration, helping over 8,000 organizations connect people, systems, and data to deliver personalized customer service.

What you will do

• Lead consultative sales engagements to understand customer challenges and deliver value-driven solutions.
• Generate and manage a pipeline of new services opportunities to meet financial targets.
• Drive the end-to-end bid process for complex deals, including negotiation and contract creation.
• Collaborate cross-functionally with AE, SC, CSM, and PM teams to align on customer strategy.
• Build trusted advisor relationships with executive sponsors and senior stakeholders.
• Articulate the hirify.global Cloud vision and the business value of AI in customer experience.

Requirements

• 5–7+ years of experience in consultative or high-touch sales within IT/Tech (SaaS strongly preferred).
• Fluent in English and Dutch.
• Proven ability to succeed in a target-driven, high-pressure environment.
• Strong understanding of SaaS, cloud solutions, and the contact center/CX space.
• Experience with commercial/legal documentation and financial concepts like P&L and business modeling.
• Willingness to travel up to 40% across the Benelux region.

Culture & Benefits

• Flexible-first culture designed to support work-life balance.
• Opportunities for growth in the AI era through mentorship and leadership development.
• Benefits include paid volunteer time, August Free Fridays, and well-being resources.
• Global recognition as a Great Place to Work certified organization.

Hiring process

• Application review by the Talent Acquisition and hiring teams.
• Initial Zoom interview with a Talent Acquisition Partner.
• Interviews with the hiring manager and team members (maximum of five interviews).