Technical Program Manager (AI Infrastructure)

TL;DR

Technical Program Manager (AI Infrastructure): Managing provider relationships and infrastructure execution to ensure scaled AI compute availability with an accent on provider onboarding, capacity rollouts, and incident response. Focus on streamlining provider operations, coordinating cross-functional SRE and engineering teams, and building scalable partner playbooks.

Location: Global Remote / San Francisco, CA

Company

hirify.global provides early-stage startups with access to scaled AI infrastructure, building the orchestration layer for global AI compute.

What you will do

• Manage new provider and site onboarding, capacity expansions, and remediation of hardware or network issues.
• Act as incident commander during major provider-side incidents, coordinating between SREs, providers, and affected customers.
• Maintain detailed program plans including milestones, owners, dependencies, and risks.
• Hold providers accountable to contractual commitments through structured check-ins and leadership escalations.
• Coordinate internally with SRE, Engineering, and Product teams to resolve platform-side blockers.
• Develop standardized playbooks and provider-facing standards to accelerate site onboarding.

Requirements

• Several years of experience running technical programs in infrastructure (TPM) with execution ownership.
• Proven experience in incident management involving multiple organizations.
• Technical depth in GPUs, networking, and storage to communicate effectively with SREs and data-center engineers.
• Track record of aligning external partners and internal teams without formal authority.
• Strong fundamentals in planning, risk tracking, and direct communication.
• Comfort with ambiguity and building processes from the ground up.

Nice to have

• Direct experience with neocloud, colocation, or data-center providers.
• Vendor or supplier management background involving SLAs and escalation frameworks.
• Familiarity with NVIDIA data-center GPUs, InfiniBand/RoCE, Slurm, or Kubernetes.
• Experience supporting AI research labs or large-scale GPU customers.

Culture & Benefits

• Opportunity to join an early-stage company at the center of the AI infrastructure boom.
• High ownership as the first TPM hire for the solutions engineering team.
• Competitive compensation with meaningful equity.
• Comprehensive health, dental, and vision coverage for employees and dependents.
• 401(k) and unlimited PTO.