Senior Technical Program Manager, Infrastructure (AI)

Location: Hybrid, four days per week in the Mountain View, California office

Salary: $198,000–$235,500 annual base salary

Company

Glean provides a Work AI platform with enterprise search, AI assistants, AI agents, SaaS connectors, flexible LLM support, and APIs on a secure, extensible platform.

What you will do

• Lead end-to-end infrastructure programs spanning compute, networking, storage, orchestration, and AI workloads.
• Drive the infrastructure roadmap across setup and deployment, runtime, storage, and AI infrastructure.
• Define standards for environment provisioning, deployment automation, configuration governance, runtime health, scaling, and disaster recovery.
• Coordinate data pipeline scalability, LLM infrastructure expansion, infrastructure migrations, capacity planning, and observability initiatives.
• Establish metrics for reliability, performance, and cost efficiency and improve visibility into infrastructure cost drivers.
• Communicate program status, risks, milestones, and measurable impact to engineering leadership and stakeholders.

Requirements

• Bachelor’s or master’s degree in Computer Science, Engineering, or a related technical field.
• 8–10+ years of experience in technical program management, infrastructure, or SRE, including 3–5 years managing infrastructure or platform-scale programs.
• Experience delivering cross-functional infrastructure programs in B2B or enterprise environments where scalability, uptime, and performance are critical.
• Experience working with Infrastructure, SRE, and ML/AI teams on distributed systems or data infrastructure.
• Strong understanding of cloud infrastructure, including compute, networking, storage, and orchestration systems across AWS, GCP, or Azure.
• Ability to structure complex multi-quarter programs, manage ambiguity, anticipate scaling challenges, and align teams across priorities.

Nice to have

• Understanding of data pipelines, ML training workflows, and LLM runtime infrastructure.

Culture & Benefits

• Medical, vision, and dental coverage.
• Paid time off and a 401(k) contribution option.
• Home office improvement, education, and wellness stipends.
• Regular company events and daily healthy lunches.
• Inclusive workplace with a focus on diverse backgrounds and perspectives.

Hiring process

• Complete a brief AI-focused exercise or discussion as part of the interview process.