Account Manager - Large-market (SaaS)

TL;DR

Account Manager (SaaS): Managing a portfolio of large-market accounts to establish strong relationships and hit retention goals with an accent on value-based sales and data-driven strategy. Focus on running engagement campaigns, performing product demonstrations, and translating customer feedback into product prioritization.

Location: Remote

Salary: OTE $73,000

Company

hirify.global is a remote-first SaaS company providing comprehensive management software for sports organizations.

What you will do

• Manage a portfolio of accounts to establish strong relationships and achieve retention goals.
• Execute engagement campaigns to identify customer challenges, educate users, and create growth opportunities.
• Conduct product demonstrations to showcase the value of new features and add-ons.
• Utilize data analysis to assemble account plans, evaluate business health, and drive strategy.
• Drive a value-based sales process through deep discovery and customized demonstrations.
• Serve as the internal "Voice of the Customer," escalating feedback to ensure proper product prioritization.

Requirements

• 0-3 years of experience in Account Management or Customer Success, preferably within a SaaS environment.
• Proven track record of hitting sales quotas.
• Ability to travel occasionally for company meetings, trade shows, and client visits.
• Strong business acumen, resilience, and a "hunter" mentality.
• Strong communication skills and a customer-focused approach.

Nice to have

• Experience within the sports industry.
• Experience with cold calling.

Culture & Benefits

• Remote-first work environment.
• Supportive culture with dedicated training and continuous coaching.
• Equitable compensation based on experience, skills, and geographic location.
• Modern tech stack including Salesforce, Slack, Zoom, and ChurnZero.
• Annual company meetings and periodic sales team events.