ECF Choices Support Coordinator (Hamilton County)

TL;DR

ECF Choices Support Coordinator (Hamilton County): Holistically support members with intellectual and developmental disabilities by coordinating health, behavioral, and social services, including intake, enrollment, assessments, and Person-Centered Plans with an accent on authorizing and monitoring home and community-based services and conducting face-to-face home visits. Focus on enabling good health, competitive integrated employment, and independent community living while meeting schedule and eligibility requirements for Hamilton County.

Company

hirify.global supports the ECF Choices program in Tennessee through VSHP Volunteer State Health Plan, Inc.

What you will do

• Partner with members and families to identify needed supports and direct services toward goals for health, employment, and community living.
• Collaborate with clinical and social support colleagues to address physical health, behavioral health, and long-term service needs.
• Conduct thorough face-to-face visits to assess physical, behavioral, functional, psycho-social, financial, and employment/independent-living needs.
• Use authorization criteria to approve appropriate home and community-based services and confirm services are delivered and needs are met.
• Complete intake, enrollment, and ongoing assessments; develop and maintain Person-Centered Plans.
• Travel to members’ homes within the assigned area (mileage reimbursed) and work an 8:00am–5:00pm schedule (no on-call).

Requirements

• Location: Must live within Hamilton County or a surrounding county.
• Valid driver’s license and ability to travel to members’ homes for face-to-face visits.
• 2 years of experience in the healthcare industry or in an operations-type environment.
• RN preferred with Developmental Disabilities Nurses Association certification (CDDN for RNs or DDC for LPNs), or meet federal Qualified Developmental/Intellectual Disabilities Professional requirements (QDDP/QIDP), or have a related degree; alternatively, 5+ years as an independent Support Coordinator/case manager in a 1915(c) HCBS Waiver plus required workshop trainings.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and ability to complete a digital literacy assessment.
• Strong oral and written communication, interpersonal and organizational skills; ability to work independently with minimal supervision or as part of a team.

Culture & Benefits

• 8:00am–5:00pm schedule with no on-call responsibilities.
• Mileage reimbursement for travel to members’ homes.
• Driver Safety Program enrollment for routine use of BCBST-owned or personal/rental vehicles, including maintenance of valid license, insurance compliance, and acceptable motor vehicle record.
• Opportunity to support members’ health, employment, and independent community living through person-centered service coordination.