Business Operations Lead (AI)

TL;DR

Business Operations Lead (AI): Orchestrating commercial launches and strategic deals using AI-native operating modes with an accent on reducing coordination friction and automating cross-functional workflows. Focus on shipping AI agents, coordinating stakeholder alignment, and scaling new business models.

Location: Must be based in Menlo Park, CA (requires in-person attendance at least 3 days per week)

Salary: $225,000 – $310,000 cash compensation

Company

A leading data cloud company powering the era of the agentic enterprise through AI-native innovation.

What you will do

• Ship AI agents and automated workflows as the primary execution mode for all recurring processes.
• Serve as the central coordinator for commercial launches, tracking progress across cross-functional teams and surfacing gaps.
• Support the Strategic Pursuits team on deal readiness, bid management, and cross-functional sequencing.
• Maintain and improve the program management operating system, including intake forms, RACI, and communication templates.
• Translate cross-functional complexity into clean executive narratives and decision-ready status reports.
• Identify and escalate execution risks related to billing, revenue recognition, or commercial agreements.

Requirements

• Demonstrated AI-native operating fluency, including shipping production AI-assisted workflows or agents.
• 6+ years of experience in business operations, program management, or equivalent roles at a scaling technology company.
• Proven track record of running cross-functional programs across Pricing, Legal, Revenue Accounting, and Product.
• Working understanding of SaaS commercial models, including pricing, billing, and revenue recognition.
• Strong executive presence and ability to drive alignment in writing.
• Bachelor's degree in Business, Math, Statistics, or a related discipline.

Nice to have

• Hands-on experience building agentic operating tools for cross-functional coordination.
• Experience commercializing M&A acquisitions or new business models in multi-product portfolios.
• Familiarity with consumption-based pricing and revenue accounting (ASC 606).
• SQL fluency and comfort working directly with commercial data in a cloud platform.
• MBA, PMP, or equivalent program management credentials.

Culture & Benefits

• AI-native culture where AI is treated as a high-trust collaborator.
• Environment that values low-ego, experimental mindsets and rapid testing of emerging capabilities.
• Competitive equity package and participation in the company bonus plan.
• Opportunity to redefine the future of work within a fast-growing cloud data leader.