Sales Engineer III (AI)

TL;DR

Sales Engineer III (AI): Driving technical sales processes and product demonstrations for an AI-powered customer experience platform with an accent on solution architecture and proof-of-concept delivery. Focus on building technical relationships with prospects, configuring systems, and translating complex AI capabilities into understandable business value.

Location: Hybrid from our Tokyo, Japan office (requires up to 50% travel).

Company

hirify.global is an AI-powered platform for customer experience, providing agentic AI solutions that resolve customer issues in real-time across voice and digital channels.

What you will do

• Own product demonstrations and deliver high-touch proof-of-concept sessions.
• Partner with Account Executives to identify customer requirements and present tailored solutions.
• Manage system configuration, admin training, and user training for prospects.
• Utilize technical tools to test network environments and ensure solution viability.
• Collaborate with Product, Engineering, and Customer Success teams to support the sales cycle.

Requirements

• 3 to 5 years of customer-facing experience in a Sales Engineer, Solution Architect, or Implementation role.
• Strong written and verbal communication skills with a focus on rapport-building and active listening.
• Technical curiosity with experience in scripting languages such as JavaScript and Python.
• Ability to travel up to 50% of the time.
• Must be based in or able to work from the Tokyo, Japan office.

Culture & Benefits

• Work at the forefront of AI transformation in business communications.
• Access to cutting-edge AI tools and a robust professional training program.
• Competitive salary and comprehensive benefits package.
• Inclusive, vibrant office environment designed to foster collaboration.
• Opportunity to contribute to a globally recognized, high-growth AI company.