Sales Engineer III

Location: Hybrid from the Tokyo, Japan office; up to 50% travel required

Company

hirify.global provides an AI-powered customer-experience platform that resolves customer problems across voice and digital channels.

What you will do

• Own product demonstrations and deliver high-touch proofs of concept.
• Gather customer success criteria, configure systems, and troubleshoot technical issues.
• Provide administrator and user training.
• Partner with Account Executives throughout the sales process.
• Build technical relationships with prospects and present solutions that address their requirements.
• Collaborate with Sales, Product, Engineering, Customer Success, Support, and customer-account leadership.

Requirements

• 3–5 years of customer-facing experience as a Solution Architect, Sales Engineer, Implementation Engineer, Solutions Consultant, or in a similar role.
• Technical curiosity and enthusiasm for delivering technology solutions.
• Experience scripting with JavaScript and Python.
• Strong written, verbal, interpersonal, rapport-building, listening, and questioning skills.
• Willingness to complete a Sales Engineering Demo Certification.

Culture & Benefits

• Work at the center of AI transformation in business communications.
• Contribute to agentic AI products for business operations.
• Competitive salary and comprehensive benefits.
• Training programs, AI tools, and opportunities for professional growth.
• Inclusive office environment focused on collaboration and connection.