Solutions Engineer (AI-first SaaS)

TL;DR

Solutions Engineer (AI-first SaaS): Build customer-centric solutions and lead technical discussions, demos, and product presentations across the hirify.global platform with an accent on AI/LLM concepts, API-based integrations, and enterprise content management. Focus on driving new revenue with Sales, translating customer feature requests into product feedback, and supporting cross-company deployments for Public Sector clients.

Location: Chicago office (Public Sector clients); work from the assigned office at least 3 days per week

Salary: $98,000—$122,500 USD

Company

hirify.global provides Intelligent Content Management with enterprise AI to manage, secure, and transform content-driven workflows.

What you will do

• Research and identify customer business problems, experimenting and iterating to improve customer experiences.
• Work daily with the Sales team to drive new revenue and expand revenue opportunities.
• Lead technical discussions and product presentations for audiences from CEOs to IT admins.
• Lead demos across hirify.global offerings (hirify.global AI, hirify.global Web, Mobile, Relay, Governance, Platform, and custom API-based apps).
• Develop expertise in hirify.global’s cloud content management model and relevant industries.
• Act as the voice of the customer by interfacing with the product team on feature requests.

Requirements

• 4-year degree or equivalent work experience.
• 1+ years of relevant sales, technical, or customer-facing experience, ideally in a SaaS and/or ECM environment.
• Comfort discussing LLMs, embeddings, automation, and context/prompt engineering concepts with both technical and business audiences.
• Ability to learn, understand, and communicate complex technical concepts and demonstrate business value.
• Experience leading strategic and complex customer engagements.
• Strong technical aptitude with web technologies and APIs.

Culture & Benefits

• AI-first mindset with a growth approach to leveraging AI for higher impact.
• In-person collaboration is core to the culture; expected to work from the assigned office at least 3 days per week.
• Eligible for equity and benefits (base salary/OTE depends on role and work location).
• Equal opportunity employer with a focus on diversity and inclusion.

Hiring process

• Recruiter shares details on working style and company culture during the hiring process.
• Interviews evaluate fit for customer-facing technical solution work and communication across business and IT audiences.