Client Services Coordinator

TL;DR

Client Services Coordinator: Managing client relationships and account operations within a regional Club with an accent on stakeholder engagement, commercial success, and team scheduling. Focus on building lasting partnerships and ensuring high-quality delivery across multidisciplinary teams.

Location: Must be based in or able to work from the Edinburgh office (Hybrid)

Company

A technology services firm dedicated to closing the global tech skills gap through a unique model of regional Clubs and expert-led delivery.

What you will do

• Manage a portfolio of clients, nurturing trusted relationships with key stakeholders.
• Support the Client Services Director in shaping account strategies and driving growth.
• Oversee day-to-day client and team needs, including onboarding and rotations.
• Maintain commercial success of accounts through proactive management.
• Coordinate team sourcing and scheduling to meet client requirements.
• Act as the primary point of contact for both clients and internal delivery teams.

Requirements

• Proven experience as an account executive or coordinator.
• Strong organizational skills with the ability to manage high volumes of work.
• Excellent communication skills and ability to build trust quickly.
• Natural self-starter with a focus on efficient task execution.
• Low-ego approach to collaboration within multidisciplinary teams.
• Must be able to work in a hybrid capacity from the Edinburgh office.

Culture & Benefits

• 25 days of bookable holiday plus flexible Bank Holidays.
• Pension scheme with 8% total contribution.
• Comprehensive Aviva healthcare cover including pre-existing conditions.
• £1000 annual flexible benefits allowance with cash-out option.
• Enhanced maternity and partner leave policies.
• Supportive culture organized into small, collaborative regional Clubs.