Account Manager - Public Sector (Software)

TL;DR

Account Manager - Public Sector (Software): Managing and growing a portfolio of existing public sector customers with an accent on retention and long-term value creation. Focus on navigating complex buying frameworks, coordinating cross-functional internal teams, and delivering integrated data and analytics solutions.

Location: Hybrid (Nottingham, UK)

Company

Global data and technology company powering opportunities through a unique combination of data, analytics, and software across various industry segments.

What you will do

• Own and manage a defined portfolio of public sector accounts as the primary commercial point of contact.
• Execute account plans to drive incremental growth via upsell and cross-sell opportunities aligned with customer objectives.
• Collaborate with internal business units (data, analytics, fraud services) to design and deliver integrated propositions.
• Navigate public sector procurement routes and buying frameworks, such as G-Cloud.
• Manage contracts, renewals, and extensions in coordination with internal commercial, legal, and finance teams.
• Maintain accurate forecasting and pipeline management through CRM.

Requirements

• Proven experience in account management or customer-facing sales within the public sector or regulated environments.
• Strong track record of retaining and growing accounts selling data, software, or platform solutions.
• Ability to coordinate multiple internal teams to deliver customer outcomes.
• Understanding of public sector procurement and buying frameworks.
• Excellent stakeholder management, communication, and presentation skills.

Nice to have

• Experience selling identity and fraud solutions.

Culture & Benefits

• Hybrid working model.
• Competitive compensation package with uncapped commission.
• Core benefits including Pension, Bupa healthcare, and Sharesave Scheme.
• 25 days annual leave plus 8 bank holidays and 3 volunteering days.
• Inclusive culture with a strong focus on DEI, work-life balance, and professional development.