Carrier Relationship Manager (Telecommunications)

TL;DR

Carrier Relationship Manager (Telecommunications): Managing the strategic growth, governance, and commercialization of the telecommunications carrier ecosystem across North America with an accent on contract lifecycle management and revenue growth. Focus on optimizing Meet-Me-Room (MMR) occupancy, negotiating carrier access agreements, and strengthening the carrier-neutral platform.

Location: Hybrid (3 days on-site). Must be based in Quebec, Canada (Saint-Bruno-de-Montarville, Pointe-Claire, Saint-Laurent, or Québec).

Company

hirify.global Data Centers provides scalable and sustainable data center infrastructure for hyperscalers, cloud providers, and large enterprises globally.

What you will do

• Serve as the primary business contact and liaison for telecommunications carriers across North America.
• Manage the end-to-end lifecycle of Carrier Access Agreements (CAA), Service Agreements, and MMR occupancy contracts.
• Drive the North America MMR revenue funnel by identifying growth opportunities and executing strategic account plans.
• Coordinate with Legal, Lease Management, and Operations to streamline carrier onboarding and deployment.
• Recruit and onboard new carrier partners to improve carrier diversity and network connectivity.
• Develop executive dashboards and report on carrier ecosystem performance and KPIs.

Requirements

• Bachelor's degree in Business, Telecommunications, Engineering, or Legal Studies.
• Minimum 5 years of experience in telecom, carrier/vendor management, or data center operations.
• Bilingual proficiency in French and English is required.
• Strong experience in commercial agreement management and contract negotiation.
• Deep understanding of fiber infrastructure, colocation environments, and interconnection services.

Nice to have

• Experience with contract lifecycle management tools such as Ironclad.
• Knowledge of dark fiber, wavelength services, and IP transit.
• Background working with Real Estate, Lease Management, or Procurement organizations.

Culture & Benefits

• Above-market total compensation package.
• Comprehensive health, welfare, retirement, and paid leave benefits.
• Flexible work policy (hybrid: 3 days on-site, 2 days flexible).
• Culture of "No Ego and No Arrogance," emphasizing mutual support and respect.
• Focus on professional growth through recognition, training, and development.