Senior Account Manager (SaaS)

TL;DR

Senior Account Manager (SaaS): Managing and expanding a portfolio of key accounts with a focus on driving revenue growth through strategic upselling and cross-selling. Focus on building executive-level relationships, executing tailored account plans, and ensuring long-term customer success within a high-growth environment.

Location: Quebec, Canada

Salary: $80,000–$95,000 CAD base, plus uncapped commission.

Company

hirify.global is a leading provider of AI-powered IT management and cybersecurity software for MSPs and internal IT organizations worldwide.

What you will do

• Take full ownership of a portfolio of key accounts to identify and unlock new revenue opportunities.
• Build and strengthen relationships with key decision-makers to align solutions with business needs.
• Develop and execute strategic account plans, including regular business reviews and proactive outreach.
• Monitor product adoption metrics to address gaps and drive long-term retention.
• Partner with Customer Success and Sales teams to ensure a seamless customer experience.
• Manage pipeline and forecasting activities using Salesforce.

Requirements

• 4+ years of experience in account management or relationship-focused sales.
• Bilingual proficiency in English and French is required.
• Proven track record of growing B2B SaaS customer accounts.
• Experience managing multi-product portfolios and executing land-and-expand strategies.
• Ability to build relationships with executive stakeholders.

Nice to have

• Experience in a high-growth SaaS organization.
• Strong analytical and forecasting abilities.
• Proficiency with Salesforce or comparable CRM platforms.

Culture & Benefits

• Opportunity to work with cutting-edge IT management and cybersecurity technology.
• High-growth, high-performance work environment.
• Focus on innovation, accountability, and results.
• Competitive base salary with uncapped commission potential.