Bilingual Commercial Inside Sales Client Advisor (IT Solutions)

TL;DR

Bilingual Commercial Inside Sales Client Advisor (IT Solutions): Managing and diversifying a customer portfolio for an IT solutions provider with an accent on cross-selling and upselling cloud, AI, and digital workplace solutions. Focus on building meaningful client relationships, supporting field account executives, and navigating the complex technology landscape.

Location: Hybrid role based in Montreal, Quebec, Canada

Salary: $42,000 base, $60,000 at target including incentives

Company

hirify.global is a leading IT solutions provider and a World Wide Technology (WWT) company, recognized for its high-performing culture and commitment to digital transformation.

What you will do

• Manage day-to-day account operations for a diverse customer portfolio.
• Partner with Field Account Executives to deliver exceptional customer experiences.
• Assist customers in selecting optimal contracts and purchasing options.
• Identify and execute cross-sell and upsell opportunities.
• Collaborate with technology vendors and specialists to navigate the IT landscape.
• Grow and diversify an active book of business.

Requirements

• Fluency in English and French is required for daily collaboration with unilingual English-speaking colleagues and clients.
• 1 to 3 years of experience in sales, retail, or account management.
• Must follow a USA holiday schedule.
• Metric-driven mindset with a proven track record of sales success.
• Ability to manage competing priorities from multiple stakeholders.
• Passion for learning enterprise technology.

Culture & Benefits

• Award-winning workplace recognized as a Great Place to Work for 20 consecutive years.
• Collaborative and inclusive environment fostering support and innovation.
• Flexible work arrangements to suit individual needs.
• Comprehensive benefits package starting on day one.
• Structured 4-week Sales Academy training program for professional development.