Director of Dealership Success (AI)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Director of Dealership Success (AI): Leading a team of Success Managers to drive adoption, retention, and growth of AI employees within the automotive dealership sector with an accent on strategic leadership and customer outcomes. Focus on scaling AI agent implementation, coaching high-performing teams, and managing complex B2B stakeholder relationships.
Location: Remote, US (must be based in the United States). Ideal locations: Chicago, New York, Washington DC, or Atlanta. Note: Approximately 50% travel across the East Coast is required.
Company
provides a complete platform and outcome-driven AI employees for local businesses to convert leads into paying customers.
What you will do
- Lead, coach, and develop a team of Dealership Success Managers across East Coast territories.
- Drive retention, adoption, and expansion across the dealership customer portfolio to maximize business results.
- Set clear performance expectations and hold the team accountable to measurable customer outcomes.
- Build trusted relationships with dealership leaders and executive stakeholders.
- Translate customer goals into technical action plans for effective adoption of AI solutions.
- Travel regularly to support customers and conduct field activity for team development.
Requirements
- 10+ years of experience in customer success, account management, services, or consulting.
- Proven experience managing teams and delivering strong business results.
- Experience in automotive, dealerships, or complex B2B SaaS environments.
- Must be based in the US.
- Ability to travel approximately 50% of the time.
- Technical aptitude and a genuine curiosity about AI applications.
Culture & Benefits
- Open and transparent corporate culture.
- Comprehensive medical, dental, and vision insurance.
- 401k plan, life insurance, and long/short-term disability coverage.
- Paid maternity and paternity leave, plus fertility benefits.
- Generous vacation time and three 4-day summer holiday weekends.
- Bi-annual swag drops with company gear.
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