Commercial Contract Manager (Telecom)

TL;DR

Commercial Contract Manager (Telecom): Managing high-value Tier 1 customer contracts within the Federal Government sector with an accent on contractual performance, risk mitigation, and commercial strategy. Focus on leading complex negotiations, ensuring governance compliance, and driving successful business outcomes throughout the contract lifecycle.

Location: Must be based in Canberra or Melbourne, with a hybrid work arrangement (3 days in office, 2 days remote).

Company

hirify.global is a leading Australian telecommunications company providing mobile, broadband, and digital solutions to over 11 million customers.

What you will do

• Lead end-to-end management of complex customer contracts, ensuring all obligations and commercial outcomes are delivered.
• Establish robust governance frameworks and proactively manage contractual, commercial, and operational risks.
• Draft, review, and negotiate customer and supplier agreements, variations, and Statements of Work.
• Partner with Sales, Delivery, and Bid teams to support strategic growth, renewals, and account expansion.
• Oversee contract profitability, financial exposures, and supplier agreements to maximize business value.
• Maintain audit-ready records and ensure compliance with regulatory and organizational requirements.

Requirements

• 7–15 years of experience in ICT, telecommunications, managed services, or Federal Government sectors.
• Degree qualification in Business, Law, Commerce, Accounting, or Engineering.
• Must hold or be able to obtain a Baseline Government Security Clearance.
• Advanced capability in contract drafting, negotiation, and commercial management.
• Strong understanding of complex commercial, contractual, and operational environments.
• Proven ability to manage governance frameworks, audits, and regulatory compliance.

Culture & Benefits

• Flexible working arrangements with a hybrid office/remote policy.
• Competitive remuneration package including employee discounts and monthly service credits.
• Inclusive paid parental leave of up to 16 weeks.
• Access to employee-led diversity networks and community initiatives.
• 24/7 free access to professional counseling and wellbeing support services.
• Additional 'Connected' leave days for personal, family, or community focus.