Enterprise Inside Sales Client Advisor (IT Solutions)

Location: Montreal, Quebec, CA. Hybrid: Expectation of being in the office 1-2 times per week.

Company

An IT solutions provider serving U.S. and Canadian markets, specializing in the delivery of secure cloud, AI, software, and digital workplace solutions.

What you will do

• Proactively prospect for, manage, and grow client hardware and software business.
• Manage customer annuity business and maximize profitability via cross-sell and upsell opportunities.
• Negotiate with vendors on behalf of customers to optimize savings and maximize value.
• Drive customer retention through exceptional service, responsiveness, and engagement.
• Collaborate with Field Account Executives and specialized support teams to provide full portfolio coverage.
• Provide comprehensive reporting to help customers understand and manage their business.

Requirements

• 5+ years of experience in sales, account management, or customer success supporting mid-market or enterprise customers.
• Proven track record of driving sales growth through strategic account planning and consultative selling.
• Ability to align technology solutions to customer business objectives and identify growth opportunities.
• Strong written and verbal communication skills.
• Analytical mindset with the ability to navigate complex customer environments.

Culture & Benefits

• Award-winning workplace certified as a Great Place to Work® for over 20 years.
• Comprehensive 4-week "Sales Academy" training program for new hires.
• Competitive perks and benefits starting on day one.
• Inclusive and collaborative culture where team members can be their authentic selves.
• Flexible work environment allowing you to plan workdays that suit you best.