Solutions Consultant (Proptech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Solutions Consultant (Proptech): Leading the adoption and implementation of the Estimate module for home builders with an accent on mapping complex estimating workflows and driving durable product usage. Focus on managing multiple customer relationships, troubleshooting technical issues, and providing strategic feedback to the product team to improve the platform.
Location: Must be based in the United States
Company
is a well-funded, VC-backed startup transforming the home design and construction industry through innovative software solutions.
What you will do
- Lead discovery and onboarding processes for the Estimate module, mapping customer workflows.
- Train customer teams and leadership on the platform to ensure early and durable adoption.
- Manage multiple customer relationships simultaneously, running calls and troubleshooting sessions.
- Perform UAT testing on new functionality before customer release.
- Document feature requests and bugs to provide actionable feedback to Product and Engineering teams.
- Deliver regular account updates to internal stakeholders regarding adoption health.
Requirements
- 5+ years of experience in estimating or purchasing, preferably in home building.
- Expert-level proficiency in Excel.
- Proven experience leading training, implementation, or onboarding for technical audiences.
- Strong project management skills with the ability to organize internal and external teams.
- Confidence in presenting to customer leadership and day-to-day users.
- Must be based in the United States to be eligible for benefits and employment.
Culture & Benefits
- Remote-first culture with flexible working hours.
- Competitive salary with significant equity.
- Comprehensive medical, dental, and vision coverage for U.S.-based employees.
- Flexible PTO and meaningful maternity/paternity leave.
- Access to 401K, short-term, and long-term disability plans.
- Home office stipend provided.
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