Inside Sales Representative (SaaS)

TL;DR

Inside Sales Representative (SaaS): Engaging with existing florist customers to upsell and cross-sell additional products and services with an accent on building strong relationships and driving customer growth. Focus on managing a sales pipeline, achieving quotas, and collaborating with internal teams to enhance customer experience.

Location: Hybrid (Santa Monica, CA)

Salary: $70,000 - $100,000

Company

hirify.global is a mission-driven company empowering local businesses with products and services to thrive both online and offline.

What you will do

• Engage with existing florist customers to promote additional services and products that align with their business goals.
• Build strong relationships with customers, understanding their needs and identifying opportunities for growth.
• Maintain and manage a pipeline of upsell opportunities, ensuring accurate forecasting and tracking in Salesforce.
• Develop a deep understanding of BloomNation's suite of products and articulate their value to customers.
• Act as the voice of the customer, sharing feedback with internal teams to improve our offerings and customer experience.
• Work closely with marketing, customer success, and product teams to align on strategies and deliver a seamless customer experience.
• Consistently meet and exceed monthly sales and revenue targets.

Requirements

• 2+ years of inside sales or account management experience, preferably in a SaaS or technology company.
• Proven track record of meeting or exceeding sales quotas.
• Strong consultative selling skills and the ability to build relationships with SMBs.
• Excellent communication and interpersonal skills.
• Proficiency with Salesforce.
• Self-motivated, goal-oriented, and adaptable to a fast-paced environment.
• Experience working with florists or small businesses is a plus.