Customer On-Site (Operations)

TL;DR

Customer On-Site (Operations): Serving as the primary point of contact between the workforce and client leadership in a warehouse facility with an accent on operational oversight and service delivery. Focus on managing worker onboarding, performance, and communication to ensure smooth daily operations and account growth.

Location: Must be based in Las Vegas, Nevada

Salary: $24–$27 per hour plus performance-based incentives

Company

hirify.global is a technology-driven staffing platform connecting workers with warehouse and manufacturing facilities.

What you will do

• Build and maintain strong relationships with site supervisors and the on-site workforce.
• Facilitate end-to-end worker onboarding, including check-ins, vetting, and scheduling.
• Act as the primary bridge between client sites, internal operations, and worker support teams.
• Manage daily worker performance, resolve issues, and handle incident escalations.
• Oversee shift management, staffing coverage, and distribution of necessary equipment.
• Identify and drive opportunities for account growth and wallet expansion.

Requirements

• Bilingual proficiency in English and Spanish is required.
• 1–2+ years of experience in operations, staffing, manufacturing, or customer-facing roles.
• Strong interpersonal and communication skills for both email and in-person interactions.
• Professional demeanor with the ability to enforce standards and coach workers.
• High School Diploma or equivalent required.
• Ability to work in a fast-paced, dynamic warehouse environment.

Nice to have

• Associate's or Bachelor's degree.

Culture & Benefits

• Competitive hourly base pay.
• Performance-based incentives tied to attendance and account health.
• Opportunity to work in a fast-paced, high-growth environment.