Client Services Associate (Banking)

TL;DR

Client Services Associate (Banking): Providing prompt and accurate financial transactions and building strong customer relationships with an accent on retail banking services and cross-selling. Focus on profiling customers, resolving issues, and ensuring exceptional service standards to foster loyalty and branch growth.

Location: Must be based in Mt. Carroll, IL

Compensation: $16.54 - $22.67 per hour

Company

hirify.global is a financial holding company offering a diversified line of banking, payments, and factoring services.

What you will do

• Profile new and existing customers to suggest tailored financial products and services.
• Provide exceptional customer service and resolve customer issues with prompt feedback.
• Open new accounts while ensuring accuracy and timely documentation.
• Process financial transactions and maintain accurate records in accordance with bank policies.
• Identify and pursue cross-selling opportunities to contribute to branch goals.
• Safeguard customer information and adhere to all security and regulatory requirements.

Requirements

• Must be based in or able to work in Mt. Carroll, IL
• High school diploma or GED required.
• Minimum 18 years of age.
• Preferably 6-12 months of bank teller experience.
• Experience in customer service or sales is highly desired.

Culture & Benefits

• Comprehensive benefits package including Medical, Dental, and Vision insurance.
• 401k retirement plan with company contributions.
• Paid Time Off (PTO) for work-life balance.
• Values-driven environment focused on integrity, humility, and community prosperity.
• Supportive banking environment with opportunities for professional growth.