Relationship Manager (Web3)

#Recruitment
🏡 Gate #CEX
🐇 Introduction:

A leading global cryptocurrency exchange, serving 50M+ users with a full suite of digital asset trading and wealth management services, ranked among the top exchanges globally.

🛵 #FullTime #Remote
📚 #Relationship·Manager #Marketing
💰 Salary: $4000 - $8000 / month

🌱 Responsibilities:
1️⃣ Manage a portfolio of institutional clients — trading firms, funds, market makers, and family offices — as their primary point of contact at Gate.
2️⃣ Deepen and grow relationships: understand each client's trading needs, identify opportunities across our product suite, and drive activation, retention, and share of wallet.
3️⃣ Coordinate internal resources across product, operations, and support to resolve client needs quickly and deliver a seamless institutional experience.
4️⃣ Gather structured client feedback and channel it into product and process improvements — you're the client's voice inside Gate.
5️⃣ Help shape the account management function itself: coverage models, engagement cadences, and best practices for a growing team.

🌵 Requirements:
1️⃣ 3–7 years of experience managing institutional clients — this is a relationship management role, not a customer service role, and we're specifically looking for people who have owned institutional relationships end to end.
2️⃣ Backgrounds we're open to: crypto exchanges, crypto buy-side (funds, trading firms, market makers), or strong TradFi profiles (prime brokerage, institutional coverage) looking to move into crypto.
3️⃣ Experience in the crypto space with an existing network of institutional contacts is a strong plus.
4️⃣ Commercially sharp: you know how to grow an account, not just maintain it.
5️⃣ Comfortable operating in a fast-moving, less-structured environment — you see ambiguity as room to build.
6️⃣ English is mandatory; bilingual preferred.

📷 Apply:
Email: Показать контакты
Telegram: Показать контакты

🚧 More Info:

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