Director / Sr. Director, Relationship Management (Fintech)

TL;DR

Director of Relationship Management (Fintech/Crypto): Building and growing B2B relationships and scaling revenue with an accent on cross-functional collaboration and managing complex out-of-the-box solutions. Focus on driving account-based strategies, increasing share of wallet, and maintaining high client satisfaction (NPS).

Location: Remote (Must be based in the United States)

Company

hirify.global is a leading crypto and stablecoin infrastructure platform providing the operating system for digital money to banks, fintechs, and payment companies.

What you will do

• Build and maintain strategic relationships with B2B clients, including banks, neo-banks, and fintechs.
• Lead collaboration across sales, marketing, product, legal, and finance to optimize the client onboarding experience.
• Develop account-based strategies focused on enablement, account mapping, upselling, and cross-selling.
• Own contract renewals and retention while tracking client satisfaction via NPS data.
• Act as the voice of the client internally to influence product roadmaps and ensure market fit.
• Negotiate client agreements and legal documents to align with company objectives.

Requirements

• 7-10 years of experience in B2B Relationship Management or Business Development.
• Must be based in the United States.
• Experience working within the fintech, brokerage, payments, or crypto industry.
• Proven ability to grow client relationships through cross-selling and expansion.
• Bachelor's degree or equivalent practical experience.
• Ability to travel up to 20% to offices and client locations.

Nice to have

• Experience working in a fast-paced startup environment.
• Previous collaboration with product and engineering teams.

Culture & Benefits

• Comprehensive Healthcare, Vision, and Dental insurance (U.S. only).
• Opportunity to earn equity.
• Yearly stipends for Work-From-Home (WFH) and Learning & Development (L&D).
• Maternity and Paternity leave available after 6 months.
• WeWork All Access Membership.