Telesales Account Specialist (B2B)

Location: Bucharest, Romania; hybrid working environment depending on local policies.

Company

hirify.global develops personalized and sustainable employee benefits and engagement experiences through a digital platform.

What you will do

• Manage, retain, and grow an assigned portfolio of small business clients through outbound calls and digital channels.
• Review client satisfaction, solution usage, and evolving needs while building relationships with decision-makers.
• Educate clients on employee usage behaviors and best practices to improve benefit adoption.
• Support re-onboarding, feature activation, and client communication initiatives.
• Identify, prepare, pitch, track, and convert upsell opportunities using Salesforce.
• Maintain client records and share market insights and product feedback with Sales and Product teams.

Requirements

• Bachelor’s degree in Business, Marketing, HR, or a related field.
• 1–3 years of experience in B2B account management, telesales, or retention roles.
• Strong consultative sales, negotiation, and communication skills.
• Experience using CRM tools for pipeline and opportunity management.
• Good organizational skills and the ability to manage multiple commercial activities simultaneously.
• Strong virtual and in-person communication capabilities.
• Proficiency in Microsoft 365 tools.
• Ability to collaborate with local business teams and regional or global stakeholders.

Nice to have

• Knowledge of Salesforce.
• Knowledge of full-cycle sales methodologies.
• Fluency in English.

Culture & Benefits

• Inclusive workplace focused on diversity and individual uniqueness.
• Collaboration with 5,000 experts across 29 countries.
• Opportunity to develop new digital experiences and experiment with ideas.
• Work connected to diversity, sustainability, local economies, and employee engagement.
• Support for career development, work-life balance, and learning new skills.