Senior Customer Relationship Manager (AdTech)

Location: Remote - United States

Salary: $114,900–$193,000 per year; commission eligible.

Company

Dun & Bradstreet provides business decisioning data and analytics that help companies grow, manage risk, and innovate.

What you will do

• Own top-tier and highly complex agency-led accounts, navigating multiple buying centers, senior agency leadership, and cross-market or cross-platform strategies.
• Develop and execute long-range account strategies aligned with client business goals and focused on sustainable, multi-dimensional revenue growth.
• Lead executive-level conversations, negotiations, strategic pitches, and complex new business development efforts.
• Identify cross-solution expansion, new platform integrations, strategic pilots, and other growth opportunities.
• Represent client perspectives in product positioning and roadmap adoption while aligning Sales, Product, and operational teams.
• Protect existing accounts, identify churn risks, implement retention strategies, and mentor junior team members.

Requirements

• Bachelor’s degree.
• At least 8 years of experience in corporate or B2B sales, new business development, or client relationship management.
• Experience in digital advertising, audience data, AdTech, or media sales.
• Executive relationship management skills, including the ability to build trust and long-term partnerships with senior client stakeholders.
• Strategic thinking and planning skills, including shaping multi-year client strategies and guiding complex decision pathways.
• Commercial insight into market dynamics, client business models, and emerging opportunities.
• Strong consultative selling, communication, negotiation, analytical, and insights-driven thinking skills.
• Leadership and mentoring capability, cross-functional collaboration skills, and an ownership-oriented, proactive problem-solving mindset.
• Proficiency in Microsoft Office Suite.
• Fluency in English and languages relevant to the working market where applicable.

Culture & Benefits

• Remote work in the United States with full-time employee status.
• Paid time off, paid sick time, and up to 16 weeks of fully paid parental leave after one year.
• Education assistance and extensive training resources.
• Paid volunteer days and donation matching through the Do Good Program.
• 401(k) matching, medical, dental, and vision insurance, plus discounted Wellhub membership rates.