Manager, Agency Account Management (AdTech)

Location: New York, United States; hybrid work with office attendance on Tuesdays, Wednesdays and Thursdays.

Salary: USD $125,000–$165,000 base salary.

Company

Global advertising supply-side platform connecting media owners, agencies, marketers, and brands through a transparent programmatic advertising exchange.

What you will do

• Manage and develop a team of two Account Managers through coaching, performance management, and professional development.
• Own key agency and marketer partnerships, serving as the day-to-day contact and providing strategic guidance on the platform and programmatic ecosystem.
• Deliver data-driven insights and recommendations that solve client challenges, identify opportunities, and support revenue growth.
• Collaborate with business development, sales, analytics, technical, and publisher account teams to support new business and grow existing deals.
• Guide the team through ambiguous client situations, evolving needs, and solutions-oriented execution.
• Forecast revenue, track delivery against targets and OKRs, attend relevant industry events, and lead knowledge-sharing sessions.

Requirements

• 6+ years of experience in digital media with an in-depth understanding of programmatic advertising, including ad servers, ad networks, exchanges, SSPs, DSPs, agency trading desks, and PMPs.
• 1–2 years of experience managing direct reports, with demonstrated ability to coach, develop, and hold a team accountable.
• Proven experience working with large agencies.
• Ability to operate effectively in ambiguous environments and provide clarity and direction.
• Strong communication and storytelling skills, including adapting presentations for internal and external audiences.
• Expert adaptability, advanced stakeholder management, and the ability to build trust and influence across clients and internal teams.
• Ability to use data and analytics to solve customer problems and create strategic recommendations.
• Goal-oriented client management approach, strong program management and organizational skills, and ability to prioritize across a complex portfolio.
• Proficiency in Salesforce and other CRM or analytics tools such as DOMO and Looker, plus advanced Microsoft Excel skills.
• Bachelor’s degree from an accredited university, preferably in business, marketing, communications, or a technology-related field.

Nice to have

• Experience with Dentsu or WPP.

Culture & Benefits

• Trust, transparency, independence, openness, and a diverse, equitable, and inclusive work environment.
• Health, dental, and vision plans; paid time off; health and personal obligation days; and flexible work schedules.
• Competitive retirement matching, equity packages, parental leave, and an annual well-being allowance.
• Fitness discounts, wellness activities, employee assistance, and mental health first aid programs.
• Volunteer time off, donation matching, regular town halls, community-led events, and continuous learning resources.