General Internship (Client Services)

Location: Must be based in or able to work on-site in Santa Monica, CA (Hybrid/Remote options available depending on track).

hirify.global is a fast-growing, founder-led live event commerce marketplace powering ticketing for major global entertainment brands.

What you will do

• Shadow team members on client calls, builds, and audits to gain exposure to relationship and technical management.
• Support the client support queue by prioritizing, communicating, and resolving issues.
• Assist in building and updating client-facing knowledge base content and training materials.
• Help maintain client records and documentation in tools like Notion and HubSpot.
• Validate new features and workflows before they are released to clients.
• Draft client-facing materials including feature updates and account summaries.

Requirements

• Must be based in or able to work on-site in Santa Monica, CA.
• Current student or recent graduate seeking hands-on experience.
• Naturally curious with a strong desire to understand how complex platforms function.
• Comfortable with ambiguity and capable of figuring things out independently.
• Proficiency with or strong desire to learn AI tools like ChatGPT, Notion AI, or Claude.
• Clear communicator who values both speed and thoughtfulness.

Culture & Benefits

• Flexible schedule ranging from 20 to 40 hours per week.
• 3-month duration with potential for extension or conversion to full-time.
• Close mentorship from experienced team members.
• Exposure to high-profile live events and global entertainment brands.
• Fast-paced, founder-led startup environment.