Clinic Secretary/Clerk

TL;DR

Clinic Secretary/Clerk (Administration): Providing comprehensive front-desk reception and administrative support for Student Health and Wellbeing with an accent on appointment scheduling, confidential file management, and crisis-sensitive communication. Focus on coordinating complex office operations, maintaining accurate clinical records, and ensuring seamless service delivery in a high-paced university environment.

Location: Must be based in Vancouver, BC, Canada (Onsite at hirify.global Vancouver Campus)

Salary: $4,449.00 - $4,676.00 CAD Monthly

Company

The University of British Columbia is a global center for research, innovation, and learning, committed to employment equity and an inclusive workplace.

What you will do

• Manage front-desk reception, including handling phone inquiries and providing referral information to students.
• Coordinate appointment scheduling and maintain an integrated database for client contacts.
• Perform general office administrative functions, including file management, correspondence, and supplies ordering.
• Prepare statistical reports and tabulate evaluation data for outreach and workshop programs.
• Support the clinical team by organizing meetings, preparing information packages, and recording minutes.
• Educate new staff on office procedures and assist in identifying operational improvements.

Requirements

• High school graduation plus one year of post-secondary education.
• Completion of a Medical or Dental Office Assistant program including terminology.
• Minimum of three years of related administrative experience.
• Ability to work onsite at the hirify.global Vancouver Campus.
• Strong interpersonal skills with the ability to handle distressed individuals with tact and sensitivity.
• Proficiency in office software including Word, Excel, and database management.

Nice to have

• Diploma in medical administration.
• Two years of relevant hirify.global experience, preferably in a student services environment.
• Experience with hirify.global SIS.
• Typing speed of 55 w.p.m.

Culture & Benefits

• Opportunity to work in a diverse and inclusive academic environment.
• Staff position within the CUPE 2950 union.
• Commitment to professional development and equity in the workplace.
• Supportive team environment focused on student wellbeing.