Trainer / Adoption Specialist (Federal Health)

Location: Remote; occasional travel may be required for customer training and deployment activities.

Company

hirify.global is an SDVOSB services company delivering AI, automation, and data transformation solutions to commercial healthcare, life sciences, and government organizations.

What you will do

• Deliver instructor-led, virtual, and hands-on training for enterprise healthcare technology implementations.
• Provide end-user support during deployments, go-live activities, and post-implementation stabilization.
• Coach users on system functionality, workflows, and best practices to improve confidence and adoption.
• Monitor readiness, collect user feedback, and identify additional training needs.
• Collaborate with Organizational Change Management, Communications, Deployment, Program Management, and government stakeholders.
• Support train-the-trainer sessions, document training activity and adoption metrics, and improve engagement strategies.

Requirements

• Bachelor’s degree in Education, Healthcare Administration, Communications, Information Systems, Business Administration, or a related field.
• At least three years of experience delivering technical or software training, user support, or organizational adoption activities.
• Experience facilitating instructor-led, virtual, or blended learning environments.
• Strong presentation, communication, interpersonal, and customer service skills.
• Familiarity with adult learning principles, training methodologies, and change management concepts.
• Ability to obtain and maintain a Level 3 Public Trust clearance.

Nice to have

• Experience with enterprise software implementations or healthcare technology deployments.
• Experience supporting VA, VHA, DHA, or other federal healthcare organizations, health IT, telehealth, or federal program management.

Culture & Benefits

• Remote work with occasional customer travel when required.
• Entrepreneurial, fast-paced environment focused on innovation and trust.
• Culture built around transparency, progress, collaboration, and continuous improvement.
• Commitment to inclusive employment and accessibility throughout the application process.