Technical Trainer

Location: Boston, MA, United States; training is delivered both virtually and in person, with travel to customer sites required, primarily domestically.

Base salary: $71,000–$100,000 USD annually, plus a possible discretionary annual variable target incentive.

Company

hirify.global provides data technology and unified platforms for healthcare, finance, manufacturing, and supply chain organizations in more than 80 countries.

What you will do

• Deliver technical training in person and in virtual classrooms using remote learning tools.
• Train customers, partners, and internal staff to use hirify.global software, database, and interoperability products.
• Adapt complex technical concepts for developers, integrators, administrators, analysts, and software architects.
• Support the development of interactive online courses and learning resources.
• Collaborate with Customer Support, Account Management, and Marketing on instructional solutions.
• Travel to customer sites for training, primarily within the United States with possible international opportunities.

Requirements

• Instructional aptitude and strong customer-facing technical and interpersonal skills.
• Exceptional presentation, verbal, and written communication skills.
• Ability to explain complex technologies to audiences with different levels of expertise.
• Ability to quickly learn technical software products and work collaboratively across organizations.
• BS or MS in Computer Science or an equivalent STEM field.
• Ability to travel to customer sites and comfort instructing in a classroom setting.

Nice to have

• Experience delivering training on software or applications.
• Object-oriented programming experience.
• Experience with cloud, big data, database, interoperability, REST, Python, AI-enhanced tools, AngularJS, HL7 FHIR, or OAuth technologies.

Culture & Benefits

• Mentoring from senior trainers while developing technical training and coaching skills.
• Medical, vision, and dental insurance.
• Short-term and long-term disability and life insurance.
• 401(k) profit-sharing contribution, paid time off, holidays, and parental leave.
• Tuition reimbursement.