Patient Programs Manager (Medical Education)

TL;DR

Patient Programs Manager (Medical Education): Overseeing and managing the Patient Program portfolio for the Vancouver Fraser Medical Program with an accent on strategic program development, community partner engagement, and operational excellence. Focus on leading a multifaceted team, ensuring adherence to provincial standards, and fostering inclusive, trauma-informed practices in medical education delivery.

Location: Must be based in Vancouver, BC, Canada (hirify.global Hospital Site)

Compensation: $6,949.92 - $9,992.50 CAD Monthly

Company

The University of British Columbia is a global centre for research and teaching, consistently ranked among the top 20 public universities in the world.

What you will do

• Lead the strategic planning and operational delivery of the Patient Program portfolio, including Standardized Patients, Clinical Teaching Associates, and Volunteer Patients.
• Develop and implement administrative policies, systems, and business processes to ensure provincial standardization and efficiency.
• Manage financial operations, including operating budgets, contract negotiations, and cost recovery models.
• Provide leadership, coaching, and performance management to a team of administrative and support staff.
• Foster strong relationships with community partners, internal faculty, and external health-education collaborators.
• Ensure all program activities are ethical, trauma-informed, and aligned with institutional commitments to equity, diversity, and inclusion.

Requirements

• Undergraduate degree in a relevant discipline.
• Minimum of three years of related experience or an equivalent combination of education and experience.
• Proven track record in managerial growth within a community engagement or people-centric professional environment.
• Strong anticipatory management skills and ability to resolve complex issues related to program boundaries and staffing.
• Excellent public speaking, interpersonal, and diplomacy skills.
• Ability to work evenings and weekends as required by program delivery timelines.

Nice to have

• Experience working with simulated case management, scenario development, or medical education.
• Experience working across professional portfolios within a post-secondary Faculty or service unit.
• Demonstrated experience with intersectional equity, diversity, and inclusion initiatives.

Culture & Benefits

• Commitment to employment equity, inclusion, and fairness.
• Opportunity to contribute to a world-leading medical education program.
• Supportive environment focused on professional development and collaborative team culture.
• Engagement with diverse community partners and impactful educational initiatives.