Client Success Executive

TL;DR

Client Success Executive (Fleet/Energy): Managing relationships with large business customers to support their transition to sustainable energy with an accent on account health, growth, and proactive support. Focus on building strong partnerships, delivering meaningful insights, and shaping product evolution through customer feedback.

Location: Must be based in or able to commute to London, UK (Hybrid role).

Company

A global leader in energy technology and eMobility, focused on simplifying the transition to sustainable energy through innovative digital platforms.

What you will do

• Own day-to-day relationships with a portfolio of large fleet customers.
• Drive account growth and ensure customers maximize product value.
• Conduct regular check-ins and quarterly business reviews.
• Manage the onboarding process from Sales to Customer Success.
• Provide actionable insights and reporting on electrification progress.
• Act as the voice of the customer to influence product development.

Requirements

• 2-5 years of experience in account management or client success.
• Strong communication skills with experience liaising with senior stakeholders.
• Operational mindset with the ability to plan, scope, and implement solutions.
• Ability to thrive in a fast-paced, high-growth environment.
• Genuine passion for sustainability and client experience.
• Must be based in or able to commute to London, UK.

Culture & Benefits

• Work in a high-growth, autonomous environment with a focus on rapid decision-making.
• Recognized as one of the UK's top companies to work for.
• Opportunity to work on projects that break new ground in the energy sector.
• Inclusive culture that values honesty, empathy, and diverse perspectives.
• Comprehensive employee benefits package.