Clinical Program Manager (Mental Health)

TL;DR

Clinical Program Manager (Mental Health): Implementing and operationalizing an Early Intervention Specialty Mental Health Services program in Alameda County with an accent on Medi-Cal billing, clinical compliance, and staff supervision. Focus on building operational infrastructure, ensuring trauma-informed care, and managing partner relations with county behavioral health departments.

Location: Must be based in Oakland, CA, USA

Salary: $95,642–$100,079 per year

Company

International humanitarian non-governmental organization that responds to the world's worst humanitarian crises to restore health, safety, and education.

What you will do

• Launch and operationalize the EI SMHS program in accordance with the ACBHD program model.
• Establish and maintain program policies, operational infrastructure, and Medi-Cal billing systems.
• Supervise and coach a team of 2-5 clinical staff, including ASWs and MHRS.
• Conduct regular audits of case files and billing records to ensure compliance with SMHS requirements.
• Coordinate day-to-day operations and benchmarks with the Alameda County Behavioral Health Department.
• Provide clinical oversight for assessments, treatment plans, and crisis interventions.

Requirements

• Active and unrestricted LCSW license in California.
• Eligible to be an approved clinical supervisor in CA (licensed for 2+ years in the state).
• 2+ years post-licensure experience providing clinical mental health services, ideally in a Medi-Cal setting.
• 2+ years of staff supervision experience.
• 1+ years of experience managing programs.
• Must be based in or able to work onsite in Oakland, CA.

Nice to have

• Bilingual proficiency in Spanish, Arabic, Dari, Tigrinya, or other languages common in the refugee community.
• Experience working with refugees, immigrants, or forcibly displaced populations.
• Knowledge of MAA billing (Medical Administrative Activities).
• Experience with EHR and billing platforms.

Culture & Benefits

• Comprehensive US benefits including medical, dental, and vision insurance.
• 403b retirement savings plan with immediate company matching.
• Generous time off including 20-25 paid days, 10 sick days, and 10 US holidays.
• FSA for healthcare and commuter costs.
• Commitment to trauma-informed, culturally responsive, and client-centered care.