Director, Client Services (Adtech)

TL;DR

Director, Client Services (Adtech): Leading and scaling the Client Services organization across the APAC region with an accent on retention, commercial growth, and operational excellence. Focus on building leadership capability, optimizing regional workflows, and partnering with global teams to integrate local market feedback into the product pipeline.

Location: Must be based in Singapore or Sydney

Company

hirify.global is a leading technology company providing an AI-powered Marketing Platform for automated optimizations in programmatic advertising.

What you will do

• Lead and coach a high-performing Client Services team across diverse APAC markets.
• Drive retention and account expansion strategies to increase client ad spend.
• Partner with regional Sales teams on account planning and renewals to win new business.
• Manage executive-level client relationships and represent the company at key industry events.
• Optimize regional workflows and performance metrics to ensure team productivity.
• Coordinate with Legal and Revenue Operations to ensure compliance with APAC data privacy regulations.

Requirements

• 10+ years of experience in client services or account management within programmatic advertising or adtech.
• 5+ years of senior leadership experience managing managers across diverse APAC markets.
• Deep expertise in the programmatic ecosystem, including DSPs, campaign optimization, and measurement.
• Proven track record of owning executive-level relationships and leading commercial negotiations.
• Strong financial skills for regional budget management and resource allocation.
• Working knowledge of regional regulatory and data privacy rules in APAC.

Culture & Benefits

• Competitive salary and global retirement/pension savings.
• Comprehensive health benefits and a mental health care program from day one.
• Flexible work arrangements with WFH reimbursements and optional WeWork membership.
• Generous paid time off, including birthdays off.
• Robust onboarding and support for personal development, including conferences and courses.
• Supportive, diverse, and inclusive company culture with regular social events.