Renewals Sales Representative

TL;DR

Renewals Sales Representative (Sales): Managing territory renewal and expansion goals for the Velocity segment with an accent on customer retention, contract reactivation, and quota achievement. Focus on proactive funnel management, high-velocity outbound calling, and maintaining accurate records in Salesforce to ensure business continuity for hirify.global customers.

Location: Must be based in or able to commute to Alpharetta, GA (Hybrid role)

Compensation: $76,200 – $114,300 USD (OTE)

Company

hirify.global is a global leader in data resilience and security, helping organizations secure and manage their data and AI infrastructure.

What you will do

• Manage territory renewal and expansion goals to consistently overachieve quotas.
• Proactively monitor expiring agreements and execute timely actions to ensure contract continuity.
• Handle customer and partner inquiries regarding quotes, pricing, up-selling, and maintenance reinstatement.
• Conduct cold calls to lapsed customers to reactivate support agreements.
• Collaborate cross-functionally with sales and partner teams to drive retention and prepare proposals.
• Maintain impeccable Salesforce hygiene by accurately recording all customer and partner activities.

Requirements

• 2+ years of sales experience in any industry or vertical.
• Bachelor’s degree or equivalent combination of education and experience.
• Excellent verbal and written communication skills with superb customer service abilities.
• Exceptional organizational skills with the ability to prioritize and multi-task in a fast-paced environment.
• Ability to work in a semi-autonomous, high-energy role involving high-volume email and outbound calling.
• Experience in compiling, querying, and reporting data.

Nice to have

• Prior experience in renewals or customer success roles.
• Proficiency with Salesforce.com.
• Basic knowledge of the virtualization industry.

Culture & Benefits

• Comprehensive medical, dental, and vision coverage starting on day one.
• 401(k) retirement plan with company matching contributions.
• Unlimited paid time off, 12 paid holidays, and 24 paid volunteer hours annually.
• Paid parental leave (8 weeks for all parents, 16 weeks for birthing parents).
• Mental health support, therapy sessions, and digital wellness tools.
• Access to professional development resources including LinkedIn Learning and O’Reilly.