Process Expert (Ground Support)

TL;DR

Process Expert (Ground Support): Driving global process governance and business-driven improvements for the Ground Support division with an accent on end-to-end process standardization and cross-functional collaboration. Focus on translating complex business needs into clear requirements, facilitating process workshops, and bridging the gap between process owners and IT systems.

Location: Remote, must be based in Europe and able to work during European working hours.

Company

hirify.global is a global engineering group providing leading solutions for mining and tunnelling, focused on innovation, digitalization, and sustainable engineering.

What you will do

• Support global process owners in documenting, governing, and improving end-to-end processes.
• Facilitate workshops with process owners, requestors, and IT teams to define business outcomes.
• Translate business needs into clear requirements, specifications, and acceptance criteria.
• Map AS-IS and TO-BE processes to identify opportunities for standardization and automation.
• Act as the primary link between process owners and IT for ERP enhancements and system changes.
• Maintain process documentation, decision logs, and knowledge materials to support continuous improvement.

Requirements

• Degree in Business, Finance, Engineering, or Process Management.
• 5–7 years of experience in process management, governance, or global standardization.
• Fluent in English (C1 level).
• Ability to work during European working hours.
• Strong understanding of end-to-end processes across Purchasing, Sales, Finance, and Operations.
• Proven experience in process mapping and AS-IS/TO-BE documentation.

Culture & Benefits

• Collaborative, inclusive, and forward-thinking work environment.
• Opportunity to support strategic initiatives on a global scale.
• Commitment to work-life balance.
• Opportunities for personal and professional growth within a leading industrial division.