Strategic Partner Manager (Healthcare)

TL;DR

Strategic Partner Manager (Healthcare): Maximizing the performance and effectiveness of key mobility partnerships by combining strategic account management and business analytics. Focus on optimizing partner performance, improving member outcomes, and translating complex data into actionable operational insights.

Location: Remote (Must be based in the USA)

Salary: $92,500–$125,000

Company

hirify.global provides healthcare mobility services focused on improving access to care for members.

What you will do

• Manage strategic relationships with key transportation partners to drive accountability and continuous improvement.
• Lead executive-level reviews, including Weekly Joint Operating Committees (JOC) and Quarterly Business Reviews (QBR).
• Analyze complex datasets to identify trends, root causes, and opportunities for cost reduction and service improvement.
• Develop executive dashboards and scorecards in Tableau to monitor partner performance and service quality.
• Collaborate with internal stakeholders to define KPIs and establish data-driven decision-making processes.
• Drive cross-functional initiatives to simplify workflows and enhance the overall member experience.

Requirements

• Bachelor's Degree.
• 5–8 years of experience in strategic partnerships, enterprise account management, or complex vendor relations.
• Must be based in the USA (based on US-specific benefits and legal compliance).
• Advanced proficiency in Microsoft Excel, including Pivot Tables, XLOOKUP, and data modeling.
• Advanced experience with Tableau for dashboard development and visualization.
• Proven ability to influence executive-level stakeholders and manage complex cross-functional projects.

Nice to have

• Experience in healthcare supporting Medicaid, Medicare, or Managed Care Organizations (MCOs).

Culture & Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) Retirement Savings Plan with company match.
• Paid Time Off and Paid Parental Leave.
• Tuition reimbursement and a variety of employee discounts.
• Employer-paid basic life insurance and AD&D.