Spanish Bilingual Lead Care Manager (Healthcare)

TL;DR

Spanish Bilingual Lead Care Manager (Healthcare): Managing care plans and coordinating services for high-risk and chronically ill members with an accent on patient advocacy, resource connection, and treatment adherence. Focus on reducing emergency room utilization, improving continuity of care, and implementing quality improvement protocols within clinical settings.

Location: Onsite in the USA (PST Timezone); must be able to drive to clinic locations and members' homes

Company

hirify.global is a professional staffing and outsourcing partner that matches skilled professionals with corporate clients.

What you will do

• Engage with at least 25 high-risk members daily to complete assessments and implement personalized care plans.
• Coordinate with hospitals, specialty providers, and community resources to ensure seamless care delivery and avoid duplication of services.
• Advocate for members with healthcare professionals and support discharge planning from hospitals.
• Monitor treatment and medication adherence while providing health promotion and self-management training.
• Perform data analysis from internal systems to identify trends and assist in the preparation of Quality-of-Care reports.
• Develop and refine departmental policies and protocols using Quality Improvement principles.

Requirements

• Bachelor’s or Master’s Degree in Social Work, Nursing, or as a Certified Case Manager.
• 1-2 years of experience in clinical or community resource settings focusing on care coordination and case management.
• Fluency in both Spanish and English is required.
• Must be based in the US (PST timezone) and be able to drive to clinics and provide home health care.
• Minimum 1+ year of professional or personal experience supporting seniors, individuals with disabilities, or those with mental illnesses.
• Current CPR certification and TB test.

Nice to have

• Experience with health IT systems and reporting.
• Local knowledge of and connections to community healthcare and social welfare resources.

Culture & Benefits

• Full-time employment with a schedule of 35+ hours per week.
• Stable working hours: Monday to Friday, 8 AM - 5 PM PST.
• Supportive and transparent recruitment and placement process.