Manager - Risk Management (Claims)

TL;DR

Manager - Risk Management (Claims): Oversee and administer global claims management for property, casualty, auto liability, general liability, cargo, freight, and workers' compensation with an accent on complex claim strategy, litigation support, and continuous improvement in claims handling. Focus on managing sensitive claim data in Origami, coordinating with carriers/TPAs/brokers/legal, and reducing financial exposure through trend analysis and loss control recommendations.

Company

hirify.global is a publicly traded B2B distribution, logistics, and supply chain solutions provider.

What you will do

• Manage insured and self-insured claims end-to-end (from reporting through closure) across property, casualty, auto liability, general liability, workers' compensation, freight, and related lines.
• Supervise the Risk Management (Claims) Analyst, including guidance, workload management, training, and performance oversight.
• Act as the primary corporate claims representative, partnering with insurers, TPAs, brokers, and legal counsel to drive claim strategy and service delivery.
• Represent the company in mediations and other claim/legal proceedings (virtual and in-person), including settlement conferences and depositions.
• Investigate significant losses, analyze documentation to identify root causes and recovery opportunities, and support subrogation when applicable.
• Maintain accurate claim records in Origami and build reports/dashboards to monitor trends, loss drivers, and emerging exposures.

Requirements

• Bachelor's degree in Risk Management, Finance, or a related field.
• 7+ years of experience adjusting commercial claims (General Liability, Auto Liability, Freight, Workers' Compensation).
• Ability to read and interpret insurance policies.
• Strong negotiation, communication (verbal/written), and interpersonal skills.
• Ability to manage private, sensitive, confidential information appropriately.
• Ability to travel 0%–25%.

Culture & Benefits

• Benefits program for eligible employees may include paid time off, medical, dental, vision, and retirement savings plans.
• Full-time role with remote work option.
• Work focused on compliance with company policies and regulatory requirements.